Delivery Information (Report)

Under normal circumstances, medical reports will be ready around few weeks (excluding Saturday, Sunday and public holidays). A delay in processing some requests due to the following reasons: 1. Indicate the specific selective 2. Some items take more time to test.

Time of self-pickup:

Jordan Branch: Mondays to Saturdays (3 pm to 6:00pm)

Causeway Bay,Tsuen Wan, Kwun Tong and Sha Tin Branch: Mondays to Saturdays (2pm to 5:30pm. )

Post Fee

Hong Kong: Local mail $20; Registration$40

Mainland China, Macau: $70 post fee

Overseas: $120 post fee

Customers can get one free call or face-to-face explanation. Otherwise, customers would be charged an additional fee of $250

All medical records will be destroyed after 3 months. Please note an administration fee may be charged $150 for additional copies. We make no warranties regarding the completeness of report copies.