Delivery Information (Report)
Under normal circumstances, medical reports will be ready around few weeks (excluding Saturday, Sunday and public holidays). A delay in processing some requests due to the following reasons: 1. Indicate the specific selective 2. Some items take more time to test.
Time of self-pickup:
Jordan Branch: Mondays to Saturdays (3 pm to 6:00pm)
Causeway Bay,Tsuen Wan, Kwun Tong and Sha Tin Branch: Mondays to Saturdays (2pm to 5:30pm. )
Hong Kong: Local mail $20; Registration$40
Mainland China, Macau: $70 post fee
Overseas: $120 post fee
Customers can get one free call or face-to-face explanation. Otherwise, customers would be charged an additional fee of $250
All medical records will be destroyed after 3 months. Please note an administration fee may be charged $150 for additional copies. We make no warranties regarding the completeness of report copies.